ethnography

Design Talk 58. Leadership research; Lidia Oshlyansky, Spotify

Lidia Oshlyansky has led numerous user experience teams in media and tech companies, including for Google's emerging markets research and…

7 years ago

Design Talk 52. Amy Daroukakis, Director of Cultural Intelligence, Adjust Your Set; Seeking Reality

Amy Daroukakis has spent her career helping others to see the deeper reality behind users' lives. Through travel, observation and…

8 years ago

Courage and user research

If you believe, as I do, that the most meaningful advances in technology start from extraordinary human insight, is there…

9 years ago

User story: iPads and heirlooms

They were seated close to each other around an old, circular wooden table at the back of the café. Two…

9 years ago

Good UX flows from thorough user research

I've begun reading Roger Deakin's Wildwood. Early on, he describes a series of school trips to Beaulieu in the New…

10 years ago

Francis Ford Coppola, user research and ‘bioimaged’ vs ‘autobiographical’

About 2 minutes in the interviewer comments: "Your films are not so much autobiographical as bioimaged." This is from 'Blank on…

10 years ago

Design Talk 27. Alex Genov, Head of UX Research, Zappos

Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users…

10 years ago