ethnography
TagDesign Talk 58. Leadership research; Lidia Oshlyansky, Spotify
Lidia Oshlyansky has led numerous user experience teams in media and tech companies, including for Google’s emerging markets research and now for growth opportunities at Spotify. She talks to MEX founder Marek Pawlowski about the nuances of succes…
Design Talk 52. Amy Daroukakis, Director of Cultural Intelligence, Adjust Your Set; Seeking Reality
Amy Daroukakis has spent her career helping others to see the deeper reality behind users’ lives. Through travel, observation and research she is constantly on the look out for emerging trends. Her work has included time in-house at one of the wor…
Courage and user research
If you believe, as I do, that the most meaningful advances in technology start from extraordinary human insight, is there an argument for more courageous experimentation in user research methods?
Consider that most ubiquitous of questions:
H…
User story: iPads and heirlooms
They were seated close to each other around an old, circular wooden table at the back of the café. Two ladies with grey heads craning their necks over the faint blue glow of an iPad. The comings and goings of the café murmured around them. They we…
Good UX flows from thorough user research
I’ve begun reading Roger Deakin’s Wildwood. Early on, he describes a series of school trips to Beaulieu in the New Forest, where he and other children observed and documented the flora and fauna of a 3 by 2 mile area. I’m in awe of what his biolog…
User story: flowering future forward
There’s always a first warm day in March, when winter’s low skies open into the blue promise of spring. It rarely lasts. Not in England.
But today the lawns of the garden square were dry for the first time that year and already filling with the…
Francis Ford Coppola, user research and ‘bioimaged’ vs ‘autobiographical’
About 2 minutes in the interviewer comments: “Your films are not so much autobiographical as bioimaged.”
This is from ‘Blank on Blank‘, a Youtube series which animates old audio interview recor…
Design Talk 27. Alex Genov, Head of UX Research, Zappos
Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users as people and emerging user research methods. The conversation covers Genov’s early interest in experimen…