user stories
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Self-serving machines and the human antidote
It was seven o’clock in the morning. We were four self-service screens and four user experience failures into our journey.
It didn’t he..
Francis Ford Coppola, user research and ‘bioimaged’ vs ‘autobiographical’
About 2 minutes in the interviewer comments: “Your films are not so much autobiographical as bioimaged.”
https://www.youtube.com/wat..
User story: ’twas the night before Christmas
‘Twas the night before Christmas and all throughout the house not a creature was stirring, not even a…
Well, it’s a lovely thought b..
Design Talk 1. Intelligent surroundings; Patrizia Bertini; little faces, big screens
MEX Design Talk is the podcast for the MEX community, exploring emerging technologies, user behaviour and how to design better digital exp..
Imagining the antiquity of the present
Have you been to your bank recently?
It’s a lovely phrase that. Between the words you can almost smell the musty, well trodden carpet ..