user stories

Self-serving machines and the human antidote

It was seven o'clock in the morning. We were four self-service screens and four user experience failures into our journey.…

8 years ago

Francis Ford Coppola, user research and ‘bioimaged’ vs ‘autobiographical’

About 2 minutes in the interviewer comments: "Your films are not so much autobiographical as bioimaged." This is from 'Blank on…

10 years ago

User story: ’twas the night before Christmas

'Twas the night before Christmas and all throughout the house not a creature was stirring, not even a... Well, it's a…

10 years ago

Design Talk 1. Intelligent surroundings; Patrizia Bertini; little faces, big screens

MEX Design Talk is the podcast for the MEX community, exploring emerging technologies, user behaviour and how to design better…

11 years ago

Imagining the antiquity of the present

Have you been to your bank recently? It's a lovely phrase that. Between the words you can almost smell the…

11 years ago