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User story: over 60 and reading under the covers

They were a party of five ladies, all attired in the sort of sensible, outdoor clothing one acquires from advertisements…

Understanding why the $17,000 Apple Watch is small fry

Mainstream media, understandably, has made much of the notion some customers may choose to spend $17,000 on an Apple Watch.…

Introduction to the 15th international MEX

MEX has entered its 10th year as an initiative and today sees the 15th edition of the event convened in…

Ordnance Survey sponsors MEX

Ordnance Survey, Britain's mapping agency, is sponsoring MEX, the 2 day gathering dedicated to defining best practice and uncovering new…

MEX15 sets out to define the future of UX

Next week sees the 15th edition of MEX, entitled 'Under the skin of user experience'. It is a 2 day…

The feel of paper, the convenience of bytes

I buy one newspaper a week, the Weekend FT. I suppose it is partly because I enjoy walking to the…

Microsoft’s multi-touchpoint machine starts to move

Theoretically, of course, Microsoft should be well placed to embrace and lead the next generation of multi-touchpoint digital experiences. It…

Showing users how they shaped an outcome

I opened up Google Drive this morning and there it was: a little pop-up telling me the 'Incoming' menu item…