Tilting design
Mobiface has a piece on a Japanese handset with a tilt-sensor. There have already been several examples of this technology being using for gaming applications, but in this instance it is part of the interface, allowing the user to control an idle…
Stat Spot: Music download speeds
>10 secs
…is the average download time for a music file over a 3.6 Mbs HSDPA network, according to MobileOne and Nokia, who are launching Singapore’s first HSDPA network. Source: MobileOne.
HTC comes full circle on brand ambitions
HTC, the Taiwanese handset vendor, is best known for the Windows Mobile devices it manufacturers on behalf of network operators, including Vodafone, O2, Orange and many of the world’s largest service provider brands. Indeed, HTC has become synomo…
Interview: Mike Short, O2
We’re launching a series of MEX interviews with figures from the cutting edge of mobile user experience. Each interview covers 9 questions which help develop an understanding of current thinking within the industry and introduce you to the people…
Valuable customer experience lessons learned elsewhere
Here is a quote from Mark Hurst at Creative Good, a New York-based customer experience consultancy. It is extracted from a story about enhancing an automotive research service, but the points he makes provide a succinct blueprint for the thinking…
Reaching out for touch-screens
Strategy Analytics has released a report predicting 40 percent of handsets sold in 2012 will incorporate touch-screen technology. The firm believes the tipping point will occur at the end of 2007, when it expects the price of touch-screens to fal…
Wrap-up
At the conclusion of the conference, I chose three words to encapsulate the
discussions which had emerged from two days of debate and insight.
Understanding
Enhancing the user experience starts with understanding customers as individuals. A…
