January 2017
User story: all change on the train
It’s a grey, chilly morning the week before Christmas.
I’m walking through the ticket barriers to board the London train at my end-of-the-line station in Norfolk. I’m pressed for time because, once again, I had to help an elderly passenger who …
New digital opportunities in the macro view
In tech, it is always tempting to focus on the micro, but we forget the influence of the macro at our peril. For instance, while countless words continue to be written on reassuringly easy subjects like iOS versus Android, less time is dedicated …
Life beneath the hovering eye
My dog noticed it first. His ears rose to the deep buzzing sound just audible above the coastal breeze. He looked up at me with his most inquisitive frown. It grew louder as we walked on, sounding like the hum of a city power generator or a swa…
Most popular design podcasts of 2016
When Alex, Patrizia and I launched the MEX podcast in February 2016, we begun with a notion: an ongoing conversation with our diverse community about how to design better digital experiences. However, we could not have anticipated it would lead t…