Design Talk 20. Inclusive design; Neil Milliken, Head of Accessibility & Digital Inclusion, Atos
Accessible design is good design, whether motivated initially by the needs of users with specific disabilities or broader goals of social and economic inclusion. Neil Milliken talks to MEX founder and podcast host Marek Pawlowski about his work leading accessibility at Atos, one of the world’s largest digital services companies, and the AXSChat community he co-founded. The conversation ranges from Neil’s early career to the academy he is building at Atos to teach accessible design skills.
On this edition
- Marek Pawlowski, co-host & founder of MEX (@marekpawlowski)
- Neil Milliken, Head of Accessibility & Digital Inclusion, Atos (@NeilMilliken)

“Engage with the accessibility community to advance your technology – you’ll get deep insights from motivated users.” — Neil Milliken, Head of Accessibility & Digital Inclusion, Atos, Episode 20, MEX Design Talk podcast
Links
- Amstrad ‘green screen’ computer
- Iansyst, where Neil had one of his first roles in ‘digital’
- Siri
- Nuance’s Dragon speech recognition software
- World Health Organisation estimate: 1 billion people affected by disability
- Atos ‘IUX’ – Inclusive User Experience – services and approach
- W3C Accessibility definition
- Gartner’s Hype Cycle
- EU Horizon 2020 funding programme
- AXSChat, co-founded by Neil Milliken, Debra Ruh and Antonio Santos
- Business Disability Forum
- Brad Frost: Death to Bullshit
- Ascent, the Atos academy training scheme

“Work undertaken to address a specific disability often improves experience design for a much wider group of users.” — Marek Pawlowski, founder, MEX, Episode 20, MEX Design Talk podcast
About MEX Design Talk & how to get in touch
The podcast for the MEX community, interviewing UX pioneers, exploring emerging technologies, user behaviour and how to design better digital experiences.
- Archive of previous MEX Design Talk episodes
- Subscribe for future editions by searching ‘MEX Design Talk’ in your favourite podcast player. We’re also on iTunes and SoundCloud. For the old school, here’s our RSS feed
- If you enjoy MEX Design Talk, please help others discover the podcast by giving us a 5 star rating and a review on iTunes
- Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
- MEX events
- MEX journal
Thanks
- Jukedeck, for the artificial intelligence engine which provided the music
[…] from designing trusted experiences, building for creativity, employing artificial intelligence, achieving accessibility and conducting design due […]