user experience
TagDesign Talk 66. Multi-touchpoint revisited; Jason DaPonte, Strategy Principal, ustwo
Jason DaPonte has been at the cutting edge of digital experience design since the late 90s and shares some of the insights gained along the way with MEX founder Marek Pawlowski. They talk about Jason’s current strategy role at design agency ustwo,…
User story: the time travelling courier
“I’m really sorry, but it won’t let you sign for another thirty seconds.”
The delivery driver on my doorstep looked apologetically at me, then accusingly at the rugged little plastic computer in his hand. His use of the pronoun ‘it’ spoke volum…
Design Talk 65. Well travelled; Gavin Edwards, Director of Product Design & Research, Skyscanner
Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to MEX founder Marek Pawlowski about applying research insights at scale, the cultural nuances of users’ travel b…
Design Talk 60. Experience thinking; Tedde van Gelderen, Founder, Akendi
Tedde van Gelderen, founder of design agency Akendi and author of the book Experience Thinking, shares the story of his career journey with MEX founder Marek Pawlowski. From client-side roles with Philips and Nortel, to founding and selling an ear…
Trusty tools: 3 days, 750 photos and 10,000 words on a Blackberry KeyONE and LG G4
10,000 words in 3 days on a Blackberry KEYone, most of them written while walking or standing. I didn’t realise my thumbs had been so busy until I looked at the word count a couple of days after I returned from Mobile World Congress, where I’d bee…
A conversation with Rachel Liu
Rachel Liu traces her path as a service designer to an early interest in making and a degree in computer science. She talks to MEX founder Marek Pawlowski about the evolution of her career, including the nuances of conducting complex user research…
Design Talk 59. Rethinking smartphones; Jo Barnard, Founder, Morrama
Jo Barnard is founder of the London-based design agency Morrama. She talks to Marek Pawlowski about the journey she’s been on since founding the business four years ago. The conversation turns to the development of Morrama’s beautifully considered…
Design Talk 58. Leadership research; Lidia Oshlyansky, Spotify
Lidia Oshlyansky has led numerous user experience teams in media and tech companies, including for Google’s emerging markets research and now for growth opportunities at Spotify. She talks to MEX founder Marek Pawlowski about the nuances of succes…