user experience
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Self-serving machines and the human antidote
It was seven o’clock in the morning. We were four self-service screens and four user experience failures into our journey.
It didn’t help that there hadn’t been enough time for coffee before my partner and I left the house, but even fully caffe…
Clarity, with hindsight: the pixel-dense world of the Surface Hub 2
When Microsoft’s Surface Hub 2 ships in 2019, it will hold the possibility of engaging a 200+ inch touchscreen, with a resolution in excess of 15360 x 2160 pixels. For comparison, that’s about 9 times the number of pixels found on Apple’s iPad Pro…
Design Talk 49. Design-led startup; Gil Kahana, co-founder & CEO, ChattyFeet
Gil Kahana is one of a growing number of designers launching their own start-ups. He shares the story with MEX founder Marek Pawlowski, tracing the arc from falling in love with user-centred design at the BBC in the mid-2000s to working agency-sid…
Design Talk 48. Sofia Svanteson, co-founder & CEO, Elsa Science; founder & chairman, Ocean; Health by design
Sofia Svanteson shares how founding and growing her own design agency has helped to shape Elsa, her new life sciences venture which aims to support rheumatoid patients in achieving meaningful self-care. She talks to MEX founder Marek Pawlowski abo…
Design Talk 45. Mobile context; Eric Kim, VP Design & co-founder, Modo Labs
Eric Kim, VP of Design and co-founder at Modo Labs, talks to MEX founder Marek Pawlowski about the challenges of growing a design team within a mobile UX-focused start-up. The conversation roams from Eric’s early interest in architecture and how t…
Design Talk 43. Cognitive UX; Jennifer Sukis, Creative Director, IBM Watson
Jennifer Sukis is working at the intersection of user-centred design and artificial intelligence, leading the creative team for IBM Watson. She talks to MEX founder Marek Pawlowski about when truly cognitive digital experiences may arrive, the cha…
Festive failings reveal cracks in multi-channel retail UX
There was a sense of desperation creeping in. I’d started ignoring those seemingly innocent and yet surprisingly consequential ‘Tick here if you’d prefer not to receive…’ boxes, simply because they were too small and awkward to navigate. By the …
Design Talk 42. Psion revisited in the Gemini PDA? Martin Riddiford, Therefore Design and Davide Guidi, Planet Computers
The Gemini PDA by Planet Computers brings a much loved form factor back to the world of smartphones – the clamshell, keyboard-based palmtop. In this episode, MEX founder Marek Pawlowski talks to Martin Riddiford of Therefore Design and Davide Guid…