ux
Tag
3 guests, 3 principles and 3 stories about the role of user-centred design
Every couple of weeks for the last few years, I’ve been lucky enough to sit down with someone who has done something pioneering in the world of user experience and just talk to them – really talk – for a good hour or so. We record it, then put it …
Design Talk 72. Located in context; John Fagan, CTO, Axon Vibe
John Fagan is building technology to enhance the user experience of public transport through a better understanding of human behaviour. He talks to MEX founder Marek Pawlowski about how smartphone sensor data can be combined with real-time transpo…
Design Talk 70. Kwame Nyanning, Chief Experience Officer, Arrival
Kwame Nyanning discusses the challenge of creating the experience office at Arrival, a technology company working on next generation electric vehicles, which hit the headlines earlier this year with an EUR 100m funding round from Hyundai and Kia. …
Design Talk 69. Robot relations; Ben Scott-Robinson, co-founder, Small Robot Company
Ben Scott-Robinson is designing the next generation of robot relations. Small Robot Company, the start-up he co-founded, must solve both the technical challenge of deploying rugged, autonomous robots on farms and the nuanced complexities of servin…
Design Talk 67. Agency foundations; Tom Wood, co-founder, Foolproof
Tom Wood, co-founder of Foolproof, joins Marek Pawlowski to talk about what it takes to build a user-centred design agency, from the initial inspiration 17 years ago during his time as Head of Advertising at Virgin Money, to setting a course for t…
Design Talk 66. Multi-touchpoint revisited; Jason DaPonte, Strategy Principal, ustwo
Jason DaPonte has been at the cutting edge of digital experience design since the late 90s and shares some of the insights gained along the way with MEX founder Marek Pawlowski. They talk about Jason’s current strategy role at design agency ustwo,…
User story: the time travelling courier
“I’m really sorry, but it won’t let you sign for another thirty seconds.”
The delivery driver on my doorstep looked apologetically at me, then accusingly at the rugged little plastic computer in his hand. His use of the pronoun ‘it’ spoke volum…
Design Talk 65. Well travelled; Gavin Edwards, Director of Product Design & Research, Skyscanner
Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to MEX founder Marek Pawlowski about applying research insights at scale, the cultural nuances of users’ travel b…