digital transformation
TagDesign Talk 67. Agency foundations; Tom Wood, co-founder, Foolproof
Tom Wood, co-founder of Foolproof, joins Marek Pawlowski to talk about what it takes to build a user-centred design agency, from the initial inspiration 17 years ago during his time as Head of Advertising at Virgin Money, to setting a course for t…
Design Talk 66. Multi-touchpoint revisited; Jason DaPonte, Strategy Principal, ustwo
Jason DaPonte has been at the cutting edge of digital experience design since the late 90s and shares some of the insights gained along the way with MEX founder Marek Pawlowski. They talk about Jason’s current strategy role at design agency ustwo,…
The grand scheme of things: digital spending as part of the overall mix
In tech, it is always tempting to focus on the micro, but we forget the influence of the macro at our peril. For instance, while countless words continue to be written on reassuringly easy subjects like iOS versus Android, less time is dedicated t…
Design Talk 50. Onika Simon talks troublemaking, user reality checks & delivering innovation under pressure
How does a journey which begins with a degree in philosophy – and a chance conversation with a librarian – lead to a surprise move from Manchester to New York, one of the advertising industry’s foremost fellowship programmes and a career-long inte…
Festive failings reveal cracks in multi-channel retail UX
There was a sense of desperation creeping in. I’d started ignoring those seemingly innocent and yet surprisingly consequential ‘Tick here if you’d prefer not to receive…’ boxes, simply because they were too small and awkward to navigate. By the …
Antisocial technology
Terminal C at Newark Airport is home to one of the least sociable deployments of technology I’ve come across. Pairs of vertically mounted iPads bisect almost every table at the cafés, bars and restaurants which line the concourse. The result is a …
5 point plan for using artificial limitations to improve experience design
Which assumptions have become the static furniture of your brain’s design studio?
Smartphones, perhaps? When was the last time you imagined an experience which didn’t involve the presence of a smartphone?
What about a visual interface? How many …
Design Talk 33. Kwame Nyanning, VP, Experience Design, McKinsey
As design grows in strategic influence, how important is language in helping diverse practitioners from different fields collaborate towards an overall goal? Kwame Nyanning, VP of Experience Design at McKinsey, talks to MEX founder Marek Pawlowski…