user experience
TagEmojis and designing bond markets
China’s bond market had been limited to domestic Chinese investors until the July 2017 introduction of ‘Bond Connect’, a gateway service based in Hong Kong. This enables investors outside of China to trade bonds on the mainland for the first tim…
Antisocial technology
Terminal C at Newark Airport is home to one of the least sociable deployments of technology I’ve come across. Pairs of vertically mounted iPads bisect almost every table at the cafés, bars and restaurants which line the concourse. The result is a …
Parakeets, problem analysis and the beauty of inconvenience
In his 2014 book Being Mortal, Atul Gawande tells the story of how Dr. Bill Thomas, a medical director at a nursing home in upstate New York, improved the experience of residents by challenging conventional elder care practices. Thomas believed th…
Caffeine, sugar & design | NYC | 21/11/17
- What: Caffeine, sugar & design
- Where: Financial district, New York City
- When: 9am, November 21st 2017
- How: Free to attend, just send me a note if you’d like an invite
We’re having a little MEX meet-up and coffee morning in NYC f…
User story: iPads and heirlooms
They were seated close to each other around an old, circular wooden table at the back of the café. Two ladies with grey heads craning their necks over the faint blue glow of an iPad. The comings and goings of the café murmured around them. They we…
5 point plan for using artificial limitations to improve experience design
Which assumptions have become the static furniture of your brain’s design studio?
Smartphones, perhaps? When was the last time you imagined an experience which didn’t involve the presence of a smartphone?
What about a visual interface? How many …
Design Talk 39. Gregg Vanderheiden, Global Public Inclusive Infrastructure
Gregg Vanderheiden talks to Marek Pawlowski about the Global Public Inclusive Infrastructure (GPii) – a multi-partner, multi-country effort to ensure technology is universally accessible. As well as being the initiator and one of the driving force…
Design Talk 34. Josh Shabtai of Lowe’s Innovation Labs on retail experience design
With Amazon’s $13.7 billion acquisition of Whole Foods placing a spotlight on the future of retail experience design, MEX founder Marek Pawlowski talks to Josh Shabtai of Lowe’s Innovation Labs about how the home improvement giant is experimenting…