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TagUser story: the BBQ and the errant butler
Part of MEX User Stories, an ongoing series of tales about digital user experience in the real world.
Alexa, it seems, can be an opportunistic dinner guest. At a recent summer barbeque, she was sitting quietly on a deck laid for outdoor dining, a…
UX risks in Google’s new multi-touchpoint visual responses
Google Home, the speaker embedded with the company’s voice assistant, will soon be able to display results on nearby TVs and phones. It provides a significant new mainstream example of how multi-touchpoint experience design enables digital interac…
Hey Siri, am I clear to land?
I was lucky enough to be taken for a flight in a small four seater plane, touring over New Jersey, USA. It provided insight into the role of audio as a data channel, especially in an environment of complex controls.
The panel of instruments wa…
Context aware UX should be sensitive to the lies users tell themselves, not just the binary facts understood by computers
Defining user experience in the cold light of day
I went into the kitchen to grab something from the fridge. It was late evening and I made my way through the darkness. Then I opened the fridge door and released the light.
I wondered, at that moment, when it was that the light got into the…
Digging digitally at the intersection of consumption and creativity
It was a Sunday in May and, if we wanted the beans to the grow, it was time they were in the ground. So I found myself on the windswept allotment, under the big white clouds and blue of a Norfolk sky, digging over that patch of ground which had be…
Ordnance Survey sponsors MEX
Ordnance Survey, Britain’s mapping agency, is sponsoring MEX, the 2 day gathering dedicated to defining best practice and uncovering new ideas in digital experience.
The engagement aligns with a key MEX theme – the concept of location – and how…
Designing for the intensity of the future
At the frontier of digital, the industry is poised to ask a new question of its users: how do you expect technology to behave when it no longer requires your direct control and is all around you?
T…