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Whimsical outcomes suggest good experience design
When does a ‘thing’ become elevated beyond its original purpose?
Seated at the breakfast table, reading an FT article about the mapping system What3Words, I found myself charmed by the whimsy it inspires.
“There’s a What3Words haiku bot on Twi…
Adventure (slightly) augmented by design
Part of MEX Inspirations, an ongoing series exploring tangents and their relationship to better experience design.
How are your New Year’s Resolutions going?
I don’t do NYRs but at the start of each year, I spend some time reflecting on what was…
Anticipate interaction at stages of approach
Video: Ben Scott-Robinson’s #mexsession on reimagining digital mapping UX at Ordnance Survey
Seeking a path between the traditions and detail which have defined Ordnance Survey maps and the changing needs of a new generation of users accustomed to digital mapping, Ben Scott-Robinson explains the challenges faced across user research, prot…
User experience principles for proximity
Can technology draw us closer to our physical environment? The rollout of ‘tap to pay’, the growth of beacons and embedded digital intelligence (IoT) challenges everyone, from automotive manufacturers to retailers, to consider the user experience …
User story: the walker and the mapped lockscreen
The lock screen wallpaper of his iPhone (a 4S) was clearly a satellite photograph of some kind. Overlaid upon it was the angular, semi-transparent blue track line of a Google Maps-style route. Some operating systems enable mapping on the lock sc…
Principles for establishing digital tone of voice in automotive UX
If you imagine every button and touchscreen gesture contributes to an ongoing digital conversation between user and product, what is your brand’s tone of voice? Moreover, who is responsible for crafting this nuanced sound in your organisation and …
Ordnance Survey sponsors MEX
Ordnance Survey, Britain’s mapping agency, is sponsoring MEX, the 2 day gathering dedicated to defining best practice and uncovering new ideas in digital experience.
The engagement aligns with a key MEX theme – the concept of location – and how…