user research
TagDesign Talk 50. Onika Simon talks troublemaking, user reality checks & delivering innovation under pressure
How does a journey which begins with a degree in philosophy – and a chance conversation with a librarian – lead to a surprise move from Manchester to New York, one of the advertising industry’s foremost fellowship programmes and a career-long inte…
Design Talk 44. Co-creation; Maarten Pieters, Head of Co-Creation & People Insights, Philips Lighting
Maarten Pieters talks to MEX founder Marek Pawlowski about his work driving co-creation design activities at Philips Lighting, one of the pioneers of smart home devices like the Hue lighting system. Maarten has also literally written the book – al…
Courage and user research
If you believe, as I do, that the most meaningful advances in technology start from extraordinary human insight, is there an argument for more courageous experimentation in user research methods?
Consider that most ubiquitous of questions:
H…
User story: iPads and heirlooms
They were seated close to each other around an old, circular wooden table at the back of the café. Two ladies with grey heads craning their necks over the faint blue glow of an iPad. The comings and goings of the café murmured around them. They we…
Design Talk 38. Tim Burrell-Saward; designing hybrid physical / digital experiences
Tim Burrell-Saward is working at the frontier of experience design, where the digital and physical dimensions combine in surprising, delightful ways. In this conversation with MEX founder Marek Pawlowski, Tim talks about his journey from lighting …
Imagining a sense for others
Memory Tapes is a BBC Radio 6 segment, hosted by Lauren Laverne, where she asks listeners to share the story of mix tapes they’ve made for others.
I recently learned of a 2014 episode, in which Tremayne Crossley shared the playlist he’d prepared …
Design Talk 34. Josh Shabtai of Lowe’s Innovation Labs on retail experience design
With Amazon’s $13.7 billion acquisition of Whole Foods placing a spotlight on the future of retail experience design, MEX founder Marek Pawlowski talks to Josh Shabtai of Lowe’s Innovation Labs about how the home improvement giant is experimenting…
Good UX flows from thorough user research
I’ve begun reading Roger Deakin’s Wildwood. Early on, he describes a series of school trips to Beaulieu in the New Forest, where he and other children observed and documented the flora and fauna of a 3 by 2 mile area. I’m in awe of what his biolog…