user research
TagDesign Talk 23. Rob Graham, Global Head of UX, AstraZeneca live at MEX/16
The healthcare and pharmaceutical industries are increasing their investment in digital experience design at a key moment in their wider transformation. With experimental new business models such as payment based on patient outcomes rather than pr…
User story: snap snap snap
Wall Street was already hustling and bustling at 7:30am on the Monday before Thanksgiving. However, amid the desk workers jostling their way into the skyscrapers, a few tourists posed for their photos in front of the New York Stock Exchange. Behin…
Video: Rachel Liu’s #mexsession on cultural nuance & user research in Chinese education
Recorded at MEX, October 2016
Design Talk 21. Summary from the MEX/16 conference
MEX/16 brought together a diverse set of designers, strategists and digital pioneers to define new ideas and best practice for experience design. The two day conference, hosted in London by Marek Pawlowski, Alex Guest and Patrizia Bertini, is rec…
User research. What next?
This is part of a series of provocations to fuel discussions at the MEX/16 conference. Follow @mexfeed for more, join the debate at #mexdesign16 or by posting your comment below.
Everything we do starts with users. At least, it should.
The …
Intro to user research in 4 videos: better interviews to generative techniques
Rory Southworth’s video series of 4 ‘lightening’ sessions on user research starts with the basics of how user insights drive better design decisions and goes on to explain a range of techniques for delving deeper into user motivations.
Each of …
Design Talk 18. Microexpressions in user research; Aaron Garner, Director, Emotional Intelligence Academy
Design improves in proportion with how accurately users’ true feelings are understood. However, are user experience practitioners doing enough to look outside their own field to evolve new research techniques? We spoke with Aaron Garner of the E…
Announcing MEX Design Talk, the podcast about UX
I’m delighted to announce Design Talk, the podcast for the MEX community.
Co-hosted by Alex Guest and me, Marek Pawlowski, it’s a fortnightly audio programme exploring the intersection of emerging technologies, user behaviour and great digital …