user research
TagDesigning conversations about trust in medicine
Part of a new MEX series highlighting compelling case studies which catch our eye. Follow @mexfeed or by signing-up for the weekly email newsletter.
Using design language to establish trust is notoriously difficult. It is also a fast growing ne…
Design Talk 29. Strategic design; 1st anniversary special
Driving change with strategic design in diverse industries – from healthcare to automotive – has emerged as the dominant theme in the first year of the MEX podcast. Hosts Marek Pawlowski and Alex Guest review memorable insights from some of the 20…
User story: flowering future forward
There’s always a first warm day in March, when winter’s low skies open into the blue promise of spring. It rarely lasts. Not in England.
But today the lawns of the garden square were dry for the first time that year and already filling with the…
Francis Ford Coppola, user research and ‘bioimaged’ vs ‘autobiographical’
About 2 minutes in the interviewer comments: “Your films are not so much autobiographical as bioimaged.”
This is from ‘Blank on Blank‘, a Youtube series which animates old audio interview recor…
Design Talk 27. Alex Genov, Head of UX Research, Zappos
Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users as people and emerging user research methods. The conversation covers Genov’s early interest in experimen…
Planning for the intensity of empathy in user research
Part of a new MEX series highlighting compelling case studies which catch our eye. Follow MEX @mexfeed or by signing-up for the weekly email newsletter.
Benjamin Earl Evans‘ ‘How to avoid UX burnout‘ is a departure from our recent case study p…
Living in the machine to hone IoT design skills
Part of a new MEX series highlighting compelling case studies which catch our eye. Follow MEX @mexfeed or by signing-up for the weekly email newsletter.
Alloy’s case study of internal efforts to improve internet of things (IoT) design skills i…
User story: ’twas the night before Christmas
‘Twas the night before Christmas and all throughout the house not a creature was stirring, not even a…
Well, it’s a lovely thought but times, it seems, have changed. In fact, it was actually a few nights before Christmas, we were at a friend…